April 2006 Entries

Danny Sullivan: Tim Horton's Poster Child

Us Canadians have long known the pleasures of donuts and coffee from Timmy's (Tim Horton's) but this week at SES Toronto Danny Sullivan became a true believer as he stocked up on his typical conference diet of donuts and Diet Coke. Danny's verdict: better than Dunkin' Donuts, and there are few more experienced donut afficianados than Mr. Sullivan. If you're not familiar with the chain, run the name past any Canadian, any where in the world and I guarantee it will generate a fond grin!

New Mobile Study Out

Isobar and Yahoo released a new study looking at the mobile web and it's impact on our lives.

http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&s=42755&Nid=20041&p=264406

Some interesting things to note here:

I agree that mobile isn't ready for primetime. The study mentions bandwidth and long download times. While I think that is certainly one hurdle, I think the interface challenges are probably even greater obstacles. The screen and the keyboards are just too small to lend themselves to a satisfying user experience. We have to have a better way to input our information into the device, and a more compelling way to get the information out. For example, a reliable voice interface and a heads up display built into a funky set of glasses..a wearable mobile device. Now, that would be cool, although I shudder to see what an airport would look like with everybody talking into their phones and wearing strange sunglasses. On second thought, that's pretty much what airports do look like.

Probably the more interesting tidbits from the study had to do with the respondent's attitudes towards mobile advertising: too boring, too irrelevant, too irritating. I think this marks a really interesting turn in attitudes towards advertising. We are expecting advertisers to be smarter, by knowing what we want, or at least serving ads relevant to the content they're being served with. Customers have been conditioned by search and behavioral targeting to expect on target delivery of ads, and anything less just irritates the hell out of them. Hallelujah...it's about frigging time marketers start getting that message.

On a tangential but somewhat related note, I read last week about a Phillips patent that could force TV viewers to sit through commercials without being able to zap them.

http://www.clickz.com/experts/brand/emkt_strat/article.php/3601411

Columnist Dave Evans thinks this is a good thing, as it can provide viewers with two choices, either a free model supported by advertising, or a paid model without ads. At the first read of this, I was raging, with visions of Alex in a Clockwork Orange, his eyelids clamped open to force him to watch scenes of extreme violence.

Now, I'm somewhere in the middle. Like Evans says, this technology could be used to help enforce consumer control, but I fear the temptation will be to use it for less altruistic goals. Regardless, I think this is a continuing shift towards holding advertisers accountable for delivering relevant advertising, that actually adds value to the consumer experience, rather than detracts from it.

Phillips was quick to say it has no plans to use the technology. This is simply a IP protection issue. Yeah..right!

Way to Go Andrew and Richard

Kudos to Andrew and the awesome Page-Zero team and Richard Zwicky at Metamend for a first class wrap up party for SES Toronto. You've definitiely set the bar for future events. Thanks so much for the hospitality and those really tasty spring rolls.

Look Ma, I'm Blogging!

Yes, it's true. Gord Hotchkiss has joined the ranks of the bloggers! Now my random spoutings will be recorded for posterity. Bear with me as I learn how to use the blogging software that our intrepid IT guy, Doug, has set up for me. So far, so good!

We’re Jet Setters, But Where’s the Paparazzi?

April has been a tough month. At last count, I've been in 9 different cities (not including my home), a ski resort, on 4 different airlines for a total of two dozen flights and connections, in 8 different hotels, at 6 different shows, and have also packed in assorted client and organizational meetings. I've been spending more time with search marketers than my family, and that can't be a good thing. As lovely as Anne Kennedy, Greg Jarboe, Kevin Lee and Dana Todd are, I'm pretty sure we're not re

Why Search May Not Fragment

On April 5, fellow Search Insider Max Kalehoff wrote about the likelihood of search continuing to be dominated by three players. Max, very convincingly, argued that our search activity could fragment over a number of properties, some of them vertical engines that offer more functionality, some of them alternative online properties, like social networking sites.

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